The Stay Club is a private collection of purpose built student residences located in London and close to all major universities. They are growing fast, with several new residences planned for next year.
The Stay Club’s mission to provide outstanding service and deliver great customer experience was not supported by their incumbent IT provider. Slow response times resulted in delays for students in terms of connectivity and a heavy reliance on staff to help fix technical issues. Plans for growth, with the addition of several more sites over the coming year, meant that The Stay Club needed an affordable, efficient and scalable infrastructure to take them forward.
The role of Instant On IT
We were engaged at a critical period for The Stay Club – just as their new site was close to completion with students due to arrive within a matter of weeks, so our initial focus was to ensure a smooth opening of the site. Since then, we have taken on all other residences and training academies within the group and are providing a robust IT model for future growth.
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