Paul is responsible for having developed Instant On IT’s reputation for excellence in project, cloud and support services over the past 10 years. He has focused the business on delivering forward-thinking IT strategy tailored to the SME market. Paul is passionate about IT and doesn’t mind being called a geek as IT is truly what he loves! When he’s not talking IT, he enjoys sailing, travelling, and having a drink with the team.

Louise is responsible for bringing new clients on board, account management and business improvement. With a wealth of industry experience in both corporate and SME environments, she ensures that our brand grows with us in all aspects, from excellent client service to high quality recruitment. Louise also looks after the marketing side of the business, and how we deliver timely key messages to our different audiences. Outside of work, Louise is a keen runner and a busy Mum of two.

Matt is responsible for the IT management and support of some of Instant On IT’s highest profile clients, including leading Barristers sets and Public Limited Companies. As well as providing these clients with sound judgement and guidance in terms of their IT strategy, he provides technical insight in terms of management reports and can be relied upon to communicate even the most technical subject matters in a straightforward way to non-technical audiences. When Matt is not with clients, he enjoys combining sport with seeing the world.

Matthew leads all things technical. He heads up third line support, providing the most in-depth technical guidance to clients on every level, from strategy to projects and support. He is a true expert in his field, having a broad range of expertise in VMWare and Citrix XenApp environments, as well as in planning and delivering a diverse range of projects including Office 365 hybrid architectures. Matthew is also our expert when it comes to London pubs!

Amrit leads Instant On IT’s service desk, providing support, mentoring, quality control and process refinement for our remote support team, in line with Service Desk Institute policy and procedures. The team is responsible for ensuring our SLAs are met and Amrit’s focus is on growing the team around the core principles of passion for quality, honest communication and accurate expectation setting. When he’s not at work, Amrit enjoys spending time with his family and travelling.